Terms of Service
These Terms of Service govern your access to and use of the Onyx Coach mobile application, website, and related services operated by Coachito LLC. By using the Service, you accept these Terms. If you do not agree, you may not use the Service.
1. Eligibility and Account
You must be at least 16 years old to use Onyx Coach. By creating an account, you confirm that:
- You meet the age requirement
- The information you provide is accurate and up to date
- You are responsible for keeping your login credentials confidential
All activity under your account is your sole responsibility.
2. Service Description
Onyx Coach provides:
- Workout planning and tracking
- Custom workout creation with supersets, dropsets, and more
- Fitness progress analytics and strength tracking
- Personalised onboarding and training plans
- Subscription-based premium features
Features and functionality may change as we continue to improve the platform.
3. Subscriptions and Payments
In-App Purchases
Subscriptions purchased through the Apple App Store or Google Play Store are billed by those platforms directly. Their respective billing terms and refund policies apply.
Website Subscriptions
Subscriptions purchased on our website are processed securely through Stripe, in accordance with industry payment security standards.
Auto-Renewal and Cancellation
Subscriptions renew automatically unless cancelled before the renewal date. You can manage or cancel your subscription through the App Store, Google Play, or your account settings on our website. No refunds are issued for partial billing periods.
4. Health Disclaimer
Onyx Coach is a fitness tool, not a medical service. We do not provide medical advice, diagnoses, or treatment plans. Before starting any new fitness programme, consult a qualified healthcare professional.
You agree to use the Service at your own risk and waive any claim against Coachito LLC for injuries or health issues arising from physical activity undertaken using the app.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Disrupt or interfere with the operation or security of the Service
- Impersonate others or provide false information
- Reverse-engineer, decompile, or duplicate any part of the app or infrastructure
- Circumvent subscription or access controls
Violations may result in immediate account termination without notice.
6. User Content
You retain ownership of any workouts, notes, or other content you create. By using the Service, you grant Coachito LLC a non-exclusive, royalty-free licence to store and use your content solely for the purpose of operating and improving the Service.
7. Intellectual Property
All rights in the Service — including trademarks, content, logos, and software — belong to Coachito LLC or its licensors. You may not copy, reproduce, or redistribute any part of the Service without our express written authorisation.
8. Account Termination
You may delete your account at any time via the app or by contacting us. Deletion removes your personal data in accordance with our Privacy Policy. We may suspend or terminate your access at any time for violations of these Terms or for harmful or illegal conduct.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind. We make no guarantees regarding uninterrupted operation, error-free performance, or that the Service will meet your expectations. All warranties are disclaimed to the maximum extent permitted by law.
10. Limitation of Liability
Coachito LLC shall not be liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business, or for physical injuries arising from use of the Service. Our total liability to you shall not exceed the amounts you paid in the 12 months preceding the claim.
11. Changes to Service or Terms
We may update these Terms or modify the Service at any time. We will notify you of material changes via the app or email. Continued use of the Service after changes are posted constitutes your acceptance.
12. Contact
Coachito LLC
[email protected]